Establish an Effective PMO for IT

Many organizations use projects as a method for achieving strategic goals.
Due to the project-based nature of most IT departments, IT is often tasked with managing, executing, or delivering many projects or project components for both IT and the business.
Managing many projects simultaneously in a coordinated manner is beyond the capability of many organizations.
This results in a poor understanding of project performance and decisions being made based on inadequate information. Projects are more likely to fail and be inefficient in their execution, leading to a destruction of business value.

Our Advice

Critical Insight

A Project Management Office (PMO) is the conductor of your project orchestra. Without a PMO, projects execute independently in an uncoordinated manner. A PMO brings them together into a single holistic view and maximizes project synergy.
A world-class PMO uses finely honed capabilities to maximize project portfolio execution. A PMO can maximize the benefits of nine PMO capabilities and focus on the capabilities most important to you.

Impact and Result

A method to coordinate project activities so that all functions and tasks operate in concert is required.
The leadership role best suited for the coordinated execution of projects is the PMO.
Implementing a PMO can help to ensure that resources are being used effectively, projects are completed successfully, standardized processes are being followed, and accurate information is being used for decision making.

Establish an Effective PMO for IT Research & Tools

1. Understand the characteristics of high-performing PMOs

Determine if a PMO is right for the organization.

2. Prepare to build the PMO

Determine the right type of PMO for the organization and create a project charter to communicate important details about the PMO implementation to key stakeholders.

3. Assess PMO capabilities

Determine the steps to be completed in order to achieve the required level of each capability for the organization’s PMO.

4. Build the implementation roadmap

After determining the required capability, decide on the supporting PMO infrastructure and create an implementation roadmap.

5. Get the roadmap approved

Present the implementation roadmap to management and get final approval to implement the PMO.

Over 60% of IT projects don’t succeed – build an effective PMO to avoid becoming another statistic.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Authors

David Yackness

Katie Forth

Contributors

Chris Carter, Senior Manager, Advisory & Director, Value Management, Global Management Consulting, KPMG
Steve Pinkus, Pinkus Consulting, Inc.
Charles Stevens, Independent Consultant, PMO Advisory and Business Operations
Sherry Schoonover, Deputy Director of IT and CSO, City of Topeka
Kirk Hale, Director, IT Infrastructure and Security, Brooks Rehabilitation
Karen Wiltgen, Director, McGladrey LLP
Dr. Mark Bojeun, Chief Technology Officer, Valsatech Corp