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Decode the Corporate Strategy

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Contributors

  • Stephen Davies, Managing Director, Transformation by Design Business Consultants Inc.
  • Paul Hingorani, Managing Director, Transformation by Design Business Consultants Inc.
  • Stephen Hogg, Senior Manager, KPMG Canada
  • Sandy McBride, Enterprise Architecture and Transformation Leader, KPMG LLP
  • Ian Shelley, Partner, Blackline Consulting
  • Dave Wallace, Chief Information Officer, University of Waterloo

Your Challenge

  • IT is not included in corporate strategy discussions and required strategic information is challenging to obtain.
  • Corporate objectives are too vague.
  • Business units keep changing their minds about corporate imperatives.
  • Business units demand more than IT can deliver.

Our Advice

Critical Insight

The corporate strategy is the treasure map to corporate prosperity. The CIO needs his own copy so he doesn’t get lost.

  • You’ll need data from many sources to fill in the missing pieces of the map.
  • Finding all the treasure is impossible; prioritize IT support.
  • Identify the capabilities required to reach prosperity; a boat and crew will be required.

Impact and Result

  • Collect all relevant corporate strategy data to get a holistic view of your organization’s structural, customer-related, and operational direction.
  • Analyze corporate strategy data to identify all relevant corporate objectives and initiatives.
  • Limited IT resources necessitates prioritizing corporate objectives and initiatives; allocate IT resources to key imperatives.
  • Identify the business capabilities required to execute the corporate strategy. Supporting these business capabilities will drive IT strategy formation.
  • Prioritize the use and modification of business capabilities required to achieve corporate strategy.

Research & Tools

1. Make the case

Identify the benefits of better understanding the corporate strategy.

2. Review quick tips and tricks

Operationalize quick wins that help IT better understand corporate strategy and improve stakeholder perception of IT.

3. Understand the process

Set project goals and understand the corporate strategy decoding process at a high level.

4. Collect and organize data

Compile data from a myriad of sources to gain a comprehensive view of operational, customer-related, and structure changes in your organization.

5. Identify corporate objectives

Elicit corporate objectives and initiatives from harvested data sources.

6. Prioritize corporate objectives

Determine where IT support is most needed.

7. Identify corporate capability effects

Determine how corporate initiatives and objectives will cause corporate capabilities to change.

8. Prioritize corporate capability effects

Ensure IT supports critical corporate capabilities.

9. Determine next steps

Identify how corporate capability changes drive IT strategy formation.

Guided Implementations

This guided implementation is a four call advisory process.

Call #1 - Get off to a productive start

Discuss who to include on your project team and what the project team will be doing. Discuss the corporate strategy decoding process at a high level.

Call #2 - Get the information you need

Discuss what information available in your organization can help you understand the corporate strategy. Discuss best practices for interviewing stakeholders.

Call #3 - Identify and prioritize organizational imperatives

Identify and discuss key corporate objectives and initiatives. Evaluate objective and initiative importance to organizational success and the perceived importance to key stakeholders.

Call #4 - Identify the capabilities required to execute corporate strategy

Discuss how corporate objectives and initiatives affect business capabilities. Evaluate capability change importance to organizational success and the perceived importance to key stakeholders.

Onsite Workshop

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Module 1: Make the Case

The Purpose

  • Identify benefits of decoding the corporate strategy.
  • Identify pain points experienced when corporate strategy isn’t understood.

Key Benefits Achieved

  • Clearly defined pain points of understanding corporate strategy.
  • Understands IT’s role in decoding corporate strategy.

Activities

Outputs

1.1

Identify current process used to understand corporate strategy.

1.2

Identify challenges encountered decoding the corporate strategy.

  • A list of challenges the IT department is encountering trying to understand corporate strategy.
1.3

Identify things that work well currently.

  • A list of benefits that could be achieved from better understanding of corporate strategy.

Module 2: Quick Tips and Tricks

The Purpose

  • Identify the do's and don’ts of understanding corporate strategy.
  • Find quick wins that can improve IT’s understanding and promote a positive perception of IT.

Key Benefits Achieved

  • Identified quick strategies for improving understanding of corporate strategy.
  • Identified best practices for interviewing stakeholders.

Activities

Outputs

2.1

Assess current IT effectiveness at understanding corporate strategy.

  • A list of things IT currently does well.
  • A list of things IT currently does poorly.
2.2

Identify three quick-wins that IT can implement quickly to improve.

  • Three ideas for improving understanding of corporate strategy.

Module 3: Process Overview

The Purpose

  • Set project goals.
  • Overview of the decoding the corporate strategy process.

Key Benefits Achieved

  • Understand the corporate strategy decoding process.
  • Set clear goals for the corporate strategy decoding initiative.

Activities

Outputs

3.1

Determine the importance of comprehensiveness and improve stakeholkder relations.

  • Clearly defined goals for decoding the corporate strategy.
3.2

Walk through the high-level corporate strategy decoding process.

Module 4: Collect and Analyze Data

The Purpose

  • Mine corporate strategy documents.
  • Mine business unit strategy documents.
  • Conduct stakeholder interviews.

Key Benefits Achieved

  • Identify required corporate strategy documents.
  • Prepare for stakeholder interviews.

Activities

Outputs

4.1

Brainstorm relevant corporate strategy documents.

  • Harvested corporate strategy documents.
  • Harvested business unit strategy documents.
4.2

Mock interview to prepare for stakeholder interviews.

  • Completed and documented stakeholder interviews.

Module 5: Identify Corporate Objectives

The Purpose

  • Identify corporate objectives.
  • Identify corporate initiatives.
  • Map corporate initiatives to corporate objectives.

Key Benefits Achieved

  • Identified corporate objectives.
  • Identified corporate initiatives.
  • Mapped corporate initiatives to corporate objectives.

Activities

Outputs

5.1

Read corporate strategy data and identify relevant objectives and intiiatives.

  • A documented list of corporate objectives.
5.2

Map corporate objectives to corporate initiatives.

  • A documented list of corporate initiatives.

Module 6: Prioritize Corporate Objectives

The Purpose

  • Prioritize corporate objectives.
  • Prioritize corporate initiatives.
  • Validate corporate objectives.
  • Validate corporate initiatives.

Key Benefits Achieved

  • Prioritized corporate objectives.
  • Prioritized corporate initiatives.
  • Validated corporate objectives.
  • Validated corporate initiatives

Activities

Outputs

6.1

As a group, determine the priority of corporate objectives.

  • A prioritized and validated list of corporate objectives.
6.2

As a group, determine the priority of corporate initiatives.

  • A prioritized and validated list of corporate initiatives.

Module 7: Identify Corporate Capability Effects

The Purpose

  • Map current corporate capabilities.
  • Identify how organizational initiatives affect corporate capabilities.

Key Benefits Achieved

  • Mapped current corporate capabilities.
  • Identified how organizational initiatives affect corporate capabilities.

Activities

Outputs

7.1

As a group, map and document current corporate capabilities.

  • A documented list of corporate capability effects.
7.2

Determine how corporate initiatives and objectives will use or modify corporate capabilities.

Module 8: Prioritize Corporate Capability Effects

The Purpose

  • Prioritize capability effects.
  • Validate capability effects.

Key Benefits Achieved

  • Prioritized capability effects.
  • Validated capability effects.

Activities

Outputs

8.1

As a group, determine the priority of corporate capability effects.

  • A prioritized and validated list of corporate capability effects.

Member Testimonials

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After each Info-Tech experience, we ask our members to quantify the real time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this Blueprint, and what our clients have to say.

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Utah Retirement Systems Pehp

Guided Implementation

6/10

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Search Code: 75040
Published: June 9, 2014
Last Revised: November 26, 2014