Trial lock

This Research is for Members Only

Not a member? Unlock a free sample of our research now!

Already a member?

Sign in now

This project will help you reconfigure service support at your organization to a shift towards a DevOps and Agile environment. Read our concise Executive Brief to understand how IT directors and managers can reconfigure service support to support the DevOps and Agile approach to service by introducing swarming practices, review Info-Tech's methodology, and understand the four ways we can support you as you complete this project.

Also In

Build a Swarming Pilot Project

Optimize your service support and become more DevOps compatible.


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.