2020 Hospitality Trend Report
As the hospitality industry continues to embrace new technologies, the guest experience needs to remain top of mind.
- You do not have the time to learn and understand which trends are emerging currently.
- The benefits and risks of the emerging trends are not known.
- The signals and drivers of the emerging trends are not clear.
- You have difficulty contextualizing the benefits of emerging trends.
Our Advice
Critical Insight
- Learn about the technologies other industry leaders are investing in.
- Develop an understanding of which risks need to be mitigated prior to pursuing a trend.
- Gain insight about what is driving each of these trends.
Impact and Result
With the insights
provided in this Hospitality Trend Report, making sound decisions about which
technologies can provide a competitive edge and generate revenue for those in
hospitality is possible.
2020 Hospitality Trend Report Research & Tools
Start here – read the Executive Brief
Read our concise Executive
Brief to understand the changing IT landscape in Hospitality and discover why
guest expectations for technology needs to be budgeted and met by CIOs.
1. Advanced Wireless
Learn
about advanced wireless and the drivers encouraging this technology in Hospitality.
2. Immersive Hospitality
Learn
about immersive hospitality and the drivers encouraging this technology in Hospitality.
3. Vision Recognition
Learn
about vision recognition and the drivers encouraging this technology in Hospitality.
4. Robotics
Learn
about robotics and the drivers encouraging this technology in Hospitality.
5. Hyper-Personalized Guest Experience
Learn
about hyper-personalized guest experience and the drivers encouraging this
technology in Hospitality.
6. Voice Assistants
Learn
about voice assistants and the drivers encouraging this technology in Hospitality.
7. Blockchain 2.0
Learn
about blockchain 2.0 and the drivers encouraging this technology in Hospitality.