Understand how metrics fixation has led to the proliferation of poor metrics practices. Learn about the four main risks associated with poor metrics:
- Productivity loss
- Gaming behavior
- Ambivalence
- Unintended consequences
Select and Use SDLC Metrics Effectively – Phase 1: Understand the Risks of Metrics
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Select and Use SDLC Metrics Effectively
Be careful what you ask for, because you will probably get it.