- IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
- While Financial Services as a whole is meeting stakeholder expectations, there is room for improvement when it comes to client-facing technologies and analytical capabilities, both key to competing in this rapidly transforming industry.
- Understand important focus areas to address and insights into how your team compares with other Retail Banking IT organizations.
Search Code: 94032
Published: September 18, 2020
Last Revised: September 18, 2020