Prior to moving a project or new application into production, documenting support information will ensure a higher level of customer service and a smoother launch for end users and support personnel. This document will supply support, policy, and procedural information for the technical team.

Use the Project Handover Template in conjunction with the project blueprint, Standardize the Service Desk.

Also In

Build a Swarming Pilot Project

Optimize your service support and become more DevOps compatible.

Related Content


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019