Problematic IT Processes for Justice, Public Order, and Safety Activities – Availability & Capacity Management, Enterprise Architecture, and Disaster Recovery Planning

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.