• IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT
  • With the emergence of Industry 4.0 technologies and increased security exposures, IT needs to take the lead in bridging communication and service expectation gaps with business, R&D, and operational technology leadership on the manufacturing floor.
  • Understand important focus areas to address and insights into how your team compares with other Pharmaceuticals Manufacturing IT organizations.

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