Current infrastructure outsourcing contracts due for renewal should be renegotiated. Renegotiation of existing contracts will deliver additional cost-savings and improve service levels. IT leaders should prepare before existing contract terms expire and avoid auto-renewal mechanisms.
The Current Outsourcing Climate
The principal terms within outsourcing agreements reflect past economic realities for both outsourcer and the client. But the outsourcing conditions prevalent when current agreements were entered into are no longer valid.