This phase focuses on putting together your communications team and appreciating the unique perspectives of each member. This phase will take you through the following activities:

  • Learn the basics of incident response communications.
  • Confront the challenges associated with incident response communications planning.
  • Reap the benefits of preparedness.
  • Appreciate the diversity of the Security Incident Response Communications Team.
  • Assemble the Security Incident Response Communications Team.
  • Consider the kinds of threats that are most likely to occur.
  • Remember your regulatory and other reporting obligations.
  • Determine the threat escalation protocol.
  • Assign roles and responsibilities for the threat management process (RACI).
  • Begin considering your message.

Use this phase as part of the full blueprint, Master Your Security Incident Response Communications Program.

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Master Your Security Incident Response Communications Program

Learn how to talk to your stakeholders about what’s going on when things go wrong.

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