(16-Sept-10) When Dataprise, an IT services company, helped a customer with a desktop virtualization project last year, it found itself dealing with desktop virtualization's dirty little secret: No one -- including vendors -- seems to know how to license the software.

Having run a successful pilot, Dataprise's client wanted to take the next step and deploy 700 virtual desktops, says Chris Sousa, director of infrastructure service at Dataprise. That's when the trouble began. Like many businesses, the customer -- a manufacturer of fiber-optic cable -- had an enterprise agreement with Microsoft, but its IT staff wasn't sure exactly what was covered in a virtualized environment. Apparently, neither was Microsoft, says Sousa, who noted that he called the company repeatedly seeking information.

"We'd get a different answer from a different person on a different day," he says.

Sousa's experience is not unusual. In a study conducted by Info-Tech Research Group last year, Microsoft Windows licensing was the most-cited pain point for people implementing desktop virtualization, according to John Sloan, lead research analyst at Info-Tech Research Group.

Click here for full article

Related Content

Hide Details

Search Code: 37574
Published: September 16, 2010
Last Revised: December 7, 2010

To speak to one of our Analysts,
Contact Info-Tech Public Relations

press@infotech.com

OR CALL

US: 1-888-670-8889
Canada: 1-844-618-3192
International: +1-519-432-3550

Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019