Future of Retail Performance Monitoring Metrics Storyboard

Author(s): Rahul Jaiswal

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This guide provides a high-level analysis of evolving business models reshaping value realization and the need for advance capture metrics.


Retail, Strategy, Performance Monitoring, value Realization, Retail Metrics, Retail KPIs, Capture Metrics, Retail Performance Monitoring Metrics, IT Strategic Plan, eCommerce, Reference Architecture, Retail Reference Architecture, IT Strategy Blueprint, Customer Experience, Change Management, Omnichannel, Advanced Capture Metrics, Integrated Retail, Real-Time Monitoring, Service Metrics, Monitoring Systems, Digital, Physical, Channel, Multi-Channel, Web-Centric, Traditional Commerce, Customer Centric, Cross Channel Visibility, Customer Engagement, Single Customer View, 360-Degree View, EBIT, ROI, NPS, Sales, Margin, Predictive Customer Scores, Customer Acquisition Cost, Customer Lifetime Value, First Response Time, Quality of Customer Support, Service Levels, Referral Rate Tracking, Net Promoter Score, Customer Loyalty, Bounce Rate, Customer Retention Rate, Customer Satisfaction Rating, Return on Invested Capital, ROIC, Return on Marketing Investment, ROMI, Measuring Channel Performance, Regional Comp Sales Growth, COGS, Customer Sentiment Analysis, Social Listening Stats, Real-Time Customer Advocacy, Customer Effort Score, Cart Abandonment, Click Through Rate, Retargeting, New vs Returning Customers, Page Conversion Rate, Site Traffic, Avg Time Spent, GMROF, GMROI, Marketing, Merchandising, Supply Chain, Store Operations, Partner Management, Information Technology, KPI Variants, Customer Segmentation, Next Best Action, NBA, Next Best Offer, NBO, Survey Analytics, Video Analytics, Social Media Analytics, Reach & Impressions, Geo-Fencing, Instore Traffic, Non-Intrusive Footfall, Audio-Visual Quality, Mobile Engagement, Mobile Conversion Rate, Shopper Dwell Time, Contextual Offers, Loyalty Analytics, Churn Rate, Retention Rate, Market Basket Analytics, Return on Investment, Product Affinity, Media Mix Analytics, Return on Advertising Spent, UX Affinity Mapping, Shelf Space Optimization, Predictive Analytics, Campaign Management, Conversion Rate by Channel, Return on Marketing, Insights, Personalizing Customer Experiences, Omnichannel Experiences, Consumer Products, Analytics as a Service, AaaS, Revenue, Performance Driven Enterprise, Measure, Data Analytics.

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