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Establishing a Balanced Scorecard for IT Performance in State Government Is an Important Complement to IT Strategy, Part 1
Deep vertical research so you can explore tailored insights into your industry
Jun 17, 2019
The balanced scorecard typically includes four “perspectives,” but for state government the agency’s mission and societal contribution represents a fifth perspective. To be most effective, the IT balanced scorecard should be tied to the agency scorecard and reflect agency strategies and goals.
By: Sidney Hodgson
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