ShoreTel, a vendor that entered the enterprise communications space focused exclusively on IP-based solutions, offers several unique strengths in comparison to some of its larger competitors. This research note explores:
- ShoreTel’s position in the enterprise communications space.
- An overview of ShoreTel’s solution portfolio.
- ShoreTel’s strengths and challenges.
While still a smaller player overall, ShoreTel offers a manageable and robust platform that enterprises should evaluate as a cost effective yet complete alternative to more recognizable vendors and solutions.
