Avaya, despite having undergone significant change in the past decade, continues to hold a strong position and remains among the leaders in the enterprise space. This research note explores:
- Avaya’s position in the enterprise communications space.
- An overview of Avaya’s solution portfolio.
- Avaya’s strengths and challenges.
Given its overall strengths and market positioning, enterprises evaluating IP Telephony vendors should include Avaya in evaluation shortlists.