A data warehouse is the central place to provision data to analytics and business users. Use this service level agreement (SLA) template to effectively communicate service agreements to end users.
Sections in the agreement include:
- Service Description
- Support Hours
- Service Availability
- Reliability
- Wait Time
- Changes and Review
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Search Code: 77100
Published: March 9, 2015
Last Revised: March 9, 2015
Tags:
BI,
business intelligence,
data warehouse,
Agile,
information management,
SLA,
service level agreement,
data model,
warehouse,
data architecture,
data integration,
data management,
DW,
data modelling,
modelling,
Inmon,
Kimball,
Data Vault
