- Hospitality is slow to adopt new innovations, and the industry needs to realize the benefits of robotics to remain competitive.
- Exponential IT is creating pressure on industry leaders to remain competitive, and keeping up with the fast pace of industry trends and vendors is difficult.
- Operators have been challenged with labor shortages for years, causing the quality of service to decline.
- Increased costs and decreased demand have squeezed margins for operators.
Our Advice
Critical Insight
Service robots are a valuable technology investment in the hospitality industry. Their efficient futuristic use and contactless strategies combat long-standing industry challenges and will help sustains the business.
Impact and Result
Develop vendor requirements and a shortlist of vendors that best fit the needs of the business by: