This blueprint will help you reconfigure service support at your organization to a shift towards a DevOps and Agile environment. To minimize risk and optimize stakeholder buy-in Info-Tech suggests launching a swarming pilot project. Follow our three-phase methodology to maximize your growth potential.

This blueprint will help you:

  • Assess if your company should consider introducing swarming practices
  • Plan your pilot project
  • Create your swarming processes
  • Launch the pilot project
  • Increase adoption
  • Evaluate the efficacy of the pilot project

Use this blueprint to help you build the foundation for DevOps and Agile by starting at the service support level.

Also In

Build a Swarming Pilot Project

Optimize your service support and become more DevOps compatible.

Related Content


1 Download

Build a Swarming Pilot Project Sample
Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019