Build a Service Desk Consolidation Strategy – Phase 3: Plan the Transition

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Build a detailed project roadmap and plan for communicating the service desk changes to various stakeholders. This phase will take you through the following activities:

  • Build project roadmap.
  • Communicate the change.

Use this phase as part of the full blueprint, Build a Service Desk Consolidation Strategy.

View the Complete Blueprint:

Build a Service Desk Consolidation Strategy

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