Build a Construction IT Resourcing Plan in Hospitality
Secure IT resourcing needs to drive construction project success.
- IT is often excluded from early project planning and project initiation, leaving critical technology requirements overlooked and driving frequent late-stage rework that causes budget overruns and delays.
- IT is typically brought in as part of FF&E, leaving compressed timelines and constrained resources that force key IT projects to be deprioritized in favor of quick wins, limiting business value and scalability.
- The value of IT initiatives is often misunderstood, leaving them deprioritized and resulting in missed opportunities and complications.
Our Advice
Critical Insight
IT is integral to every component of casinos, hotels, and venues, from gaming and security to payments and guest experience. To ensure both the success of the project and the long-term success of the business, IT decisions and planning must be prioritized at the highest level, equal to or above traditional construction decisions.
Impact and Result
IT should align project resourcing needs with the construction timeline and milestones to clearly communicate requirements and ensure proper IT engagement throughout the construction project.
- Understand current state to establish resourcing requirements against available FTE
- Map IT resourcing needs over construction timeline to align IT requirements
- Calculate gaps and quantify risks of understaffing IT
- Communicate resourcing needs to secure early involvement
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 2-phase advisory process. You'll receive 8 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Define Resourcing and Identify Gaps
- Call 1: Scope requirements, objectives, and understand your current state.
- Call 2: Collect construction project data.
- Call 3: Define your technology complexity index.
- Call 4: Map and align IT staffing to project timeline.
- Call 5: Analyze current FTE against required project resourcing.
Guided Implementation 2: Plan for Resourcing and Present the Case
- Call 1: Determine risk rating tied to staffing shortages.
- Call 2: Discover the right IT resourcing model.
- Call 3: Present your case.
Contributors
- Frank Bonini, CIO, Cordish Gaming
- Whitney Chavez, IT Director, Desert Diamond Casinos & Entertainment
- Justin Johnson, Director of Service Delivery, Kansas City Chiefs
- David Wells, Global Account Director, Hospitality Belden Inc.
- Elizabeth Silva Smulski, Research Lead, Info-Tech Research Group
- David Farlin, Executive Counselor, Info-Tech Research Group
- Edison Barreto, Executive Counselor, Info-Tech Research Group
- Larry Fretz, Managing Partner, Info-Tech Research Group
- Barry Cousins, Distinguished Analyst and Research Fellow, Info-Tech Research Group
- Patti Blackstaffe,Principal Advisory Director, Info-Tech Research Group