Use this tool to identify the maturity level of your IT operations before you implement AI capabilities. You will assess the maturity of your service desk, incident management, problem management, asset management, change management, and configuration management. Use this tool to:

  • Understand the maturity level of each of these practices.
  • Determine if your IT organization has enough maturity to adopt automation. If not, you will need to improve processes within low maturity practices before implementing AI and ML capabilities.

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Improve IT Operations With AI and ML

Deliver your IT services efficiently, go above and beyond, and exceed manual repetitive tasks.

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