Phase 2 will help identify sources of waste and harmonize the flow of work in your value stream. Finally, a future state map will be created based on this feedback. This phase will take you through the following activities:

  • Develop a value stream charter to ensure accountability.
  • Assess your current state map with metrics.
  • Build a future state value stream map.
Use this phase as part of the full blueprint, Adopt Lean IT to Streamline the Service Desk.

Also In

Adopt Lean IT to Streamline the Service Desk

Turn your service desk into a Lean, keen, value-creating machine.

Related Content


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019