Establish IT Performance Management
It’s a paradigm shift. Begin by moving from feelings and guesswork to measuring IT performance using a data-driven, fact-based approach.
Set Goals for Your Team and Align to Business Needs
Rally your team behind a big-picture goal that is more than a deadline: increasing stakeholder satisfaction.
Understand Needs and Allocate Resources more Effectively
Stakeholders have complex needs. Understand their priorities and the reason for satisfaction or dissatisfaction with core services.
Objectively Measure IT Performance and Prove Your Merit
Confidently report year-over-year improvements to key stakeholders. Utilize this data to make the case for IT strategy and investment.
Build a Data-Driven Strategy
Objectively identify what needs to improve with our robust, client-tested diagnostic programs. Our diagnostic programs will help you move past subjective measurement of IT to help you prioritize projects, secure funding and become a strategic leader in your organization.
APPLICATION PORTFOLIO ASSESSMENT
CIO-CEO ALIGNMENT PROGRAM
IT MANAGEMENT & GOVERNANCE
END USER SATISFACTION PROGRAM
CIO BUSINESS VISION
"A number of firms, including the Big Four, have been in the "giving us advice" business for some time but none of them have been able to give us analytics that spell out the trouble areas more clearly than Info-Tech."
-CIO Fortune 100 Firm LogisticsSee all Diagnostics
Manage Core IT Processes
Each of the squares within this table contains research designed to help you improve processes.
- Use our Management & Governance Diagnostic to help you identify which areas of the table to focus on.
- Assign ownership to each area and measure year-over-year progress.
As an Info-Tech member, you can use this diagnostic annually to become a more efficient IT department.Request a Demo
Use Best Practice Tools for Key Projects
Don't reinvent the wheel. Equip your team with the experience of industry experts and a community of thousands of IT professionals, saving you time, money and a lot of headaches
Measure Year-Over-Year Improvement
On average, our clients’ stakeholder satisfaction scores get 20% closer to a perfect score each year.Get Started