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Chatbots have been used in business for quite a while and are significant factors in training, taking orders, completing surveys, and responding to client queries.
A large facet of government involves servicing business and constituent requests – services are diverse and responses to requests can be complex. Often, these services need to be provided in multiple languages.
Learn about chatbots, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and the ability to deliver it.