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  • IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
  • Understand important common focus areas to address and gain insights into how your team aligns to other Federal Government IT teams.
  • Federal Government IT groups suffer from low stakeholder satisfaction ratings across the board. The root of this problem rests with the quality and frequency of communication. Addressing this will have a positive ripple effect throughout.

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