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This phase of the blueprint, Master the MSA for Your Managed Services Providers, will help you review terms and conditions for your IT-managed services contracts.
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Use this tool to provide a checklist of key questions to ask when reviewing an IT contract to avoid common pitfalls and to maximize benefits for your organization.
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Salesforce.com has emerged as a leader in the new “Platform Economy,” along with other “cloud kings” such as Microsoft, Service Now, and Palo Alto Networks. The Platform...
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Amidst several years of stagnant revenues, Oracle has decided to convert the free Java SE public support model into a paid subscription while increasing the release...
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Oracle is not faring well with sales of Oracle Cloud products, especially in the IaaS and PaaS product segments. With the aim of converting its massive customer base from...
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Coupa, a leading source-to-pay (S2P) provider, announces planned acquisition of Exari, a leading CLM provider, for $215M in cash as contract lifecycle management (CLM)...
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RapidRatings and SAP Ariba are working together to provide their customers with a more flexible risk-management solution. Through open APIs, SAP Ariba customers can...
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ServiceNow Madrid will have improved mobile device capabilities. These benefits will take effort, but should be worth the investment.
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Historically, vendor-provided service-level agreements (SLAs) have been moderately valuable (at best) for customers, but even those are disappearing. Through sleight of...
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Adobe, Microsoft, and LinkedIn are teaming up to enable account-based experiences (ABX) via deep integrations across all three platforms. A LinkedIn integration with...
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