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Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It...
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Defining help desk performance metrics can be difficult. Organizations with dedicated help desk environments must take the time to develop a performance tracking system...
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SharePoint 2010 introduces several shiny new names and interfaces. Most notably, the additional collaboration features now make SharePoint 2010 a more comprehensive...
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Avoid lawsuits, penalties, and misunderstandings by clearly defining acceptable use of e-mail for both employees and the enterprise. Define retention periods, set privacy...
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Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.
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On May 5, 2010 top level domain authorities, such as ICANN, VeriSign, and others will implement the first phase of a DNSSEC (Domain Name System Security Extensions)...
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Growing demand for information management within IT makes Electronic Document Management (EDM) a priority for many IT leaders. EDM solutions can simplify compliance...
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IT managers who strive to improve the functional quality of software need only concern themselves with six primary testing goals. To meet these goals, six basic types of...
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NetApp is not a low-cost solution, but the value comes from reliability and good support. Negotiate on price, but don't overlook the minimum levels of training,...
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Enterprises facing an Exchange upgrade often make the mistake of assuming an in-house upgrade path is the only option. Let the possibility of transferred risk, service...
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