Prioritize the order in which the IT incident runbooks will be developed based on the frequency and the impact of the potential incidents.
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The ability to respond and recover quickly from unplanned incidents is a critical path in becoming a strategic and trusted partner for the business. This blueprint will...
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IT incidents can be categorized into runbooks where a standardized response process is defined, eliminating inconsistency and ambiguity while increasing operational...
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Adapt this guide to document your requirements gathering process guidelines.
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This tool will help prioritize initiatives based on a set of criteria.
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This phase of the Build an IT Strategy for Small Enterprises blueprint will help you identify the target state of IT.
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Lean IX and Apptio have partnered to produce an integrated solution that better informs the strategic decision-making process with improved visibility into an...
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Set a schedule for continuity plan reviews, tests, and updates. Track completed reviews.
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Track business continuity teams, roles, responsibilities, and key vendors/suppliers.
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The ability to respond and recover quickly from unplanned incidents is a critical path in becoming a strategic and trusted partner for the business. Read this Executive...
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