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Improving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and...
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This document is intended to aid project managers and staff through the process of light, yet structured project management associated with a single project.
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When taking service desk initiatives, they should be communicated to affected stakeholders to create end-user buy-in and get support from management when improvements go live
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Use this template throughout this project to document findings as you conduct and complete assessments and key ideas and opportunities for your BI program.
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This template is designed to provide an example of pre-approved, normal, expedited, and emergency change workflows that make up the change management process.
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Use this template to take a lean approach to scoping initiatives during planning stages and tracking its progress during its execution.
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Create the DRP summary document that will become the focus of the DRP audit. This template will organize and centralize a summary of your DRP to help streamline the audit...
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Create a repeatable process for project intake by leveraging the complete project intake SOP template.
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This implementation guide offers detailed, step-by-step instructions for setting up Info-Tech's portfolio workbook templates.
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Use this template to complete and document a SWOT analysis for the business.
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