Performance Measurement
Topics
Types of Content
Information Technology Standards PolicyThe IT standards policy organizes standards by technology category, distinguishes standards from preferred products, and documents products or policy standards that govern... |
|
Merger & Acquisition Project Planning and Monitoring Tool92% of IT professionals who achieve their merger and acquisition (M&A) goals create an M&A plan with specific timelines outlined for application, infrastructure, data, and... |
|
Handling Senior Management ExpectationsOften, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders waste... |
|
Cash Flow Analysis TemplateA cash flow statement is essential to understanding the financial position of the business. There are three key components included in the analysis in order to accurately... |
|
Use Applications Metrics That MatterApplications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction. |
|
Senior Management Expectation SurveyUse the following survey to evaluate senior management's expectations of IT. |
|
IT Cost-Cutting Tactics for Coping with a Down EconomyThis is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost... |
|
IT Strategy Case Study of a Large Manufacturing CompanyIncreasing business complexity has been driven by both organic growth and acquisitions. IT had to align its people, projects, and resources with the Company's innovative... |
|
The Technology Thaw of 2011Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new technologies. In 2011, we... |
|
Target Ratio, Mix, and Metric GeneratorThe majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic... |
|