Quality Management Quality Plan Template

Use this template to form quality plans for each IT practice area.

Info-Tech Express Industry Spotlight: Education

Learn from your peers in education. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with different IT...

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality Program

Evaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality.

Master the Art of Stakeholder Management in a Small Enterprise Environment

Stakeholder management is a critical aspect of business success. Adopt stakeholder management techniques in your day-to-day routine to build better relationships.

IT Strategy Case Study of a Midwestern Community College

The IT department of a multi-location community college located in the US mid-west had become siloed, operating independently from the needs of the organization it...

Master the Art of Stakeholder Management in Small Enterprise Environments Storyboard

Stakeholder management is not a one-off project and is always relevant to your department.

IT Strategy Case Study of a Mid-Sized Health Care Organization

Performance and ability to support future growth were being challenged by an increasingly complex healthcare market and ever-tightening budgets. IT needed to chart a new...

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality Program

Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.

Quality Management Practice Area Assessment and Planning Tool

Assess the current quality management maturity of each IT practice area.

Quality Management User Satisfaction Survey

Modify this survey template to understand satisfaction related to IT quality.
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