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Answer the questions in the CXM Portfolio Designer geared at understanding your needs for marketing, sales, and customer service enablement.
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This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you create a CXM initiatives roadmap and prioritize...
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Read this Executive Brief to understand why you should consider outsourcing network management.
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This storyboard will help you decide if your organization should outsource network management and support you through the implementation process. This blueprint is geared...
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This phase of the blueprint, Outsource Network Management in Gaming & Hospitality, will help you assess your current capabilities, requirements, organizational readiness...
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Use this tool to evaluate your current network capabilities, assess requirements, evaluate the gap, and decide what to outsource.
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Use this template to make the case to outsource network management and obtain project approval.
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This phase of the blueprint, Outsource Network Management in Gaming & Hospitality, will help you build your RFP and select a vendor.
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This phase of the blueprint, Outsource Network Management in Gaming & Hospitality, will help you develop a transition plan and manage the vendor.
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Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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