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10 Days of Policies

Manage your IT processes and procedures effectively by leveraging Info-Tech’s research on IT policy management and implementation. Each of these ten policy pieces...

Drive Customer Convenience by Enabling Text-Based Customer Support

This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.
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Info-Tech Express Industry Spotlight: Manufacturing

Leverage this research to use when understanding how and where your company can improve when it comes to specific areas IT operations, based on the performance of other...

Cost-Cutting Planning Tool

Use this tool to create an IT cost-cutting plan.

Optimize Your SQA Practice Using a Full Lifecycle Approach – Executive Brief

Read this Executive Brief to understand how Info-Tech can help you develop an SQA plan that provides clear insight into your current and target SQA activities and...

Optimize Your SQA Practice Using a Full Lifecycle Approach – Phases 1-3

This storyboard will help you develop a process to assess the current capabilities of your SQA practice, develop a comprehensive plan for your quality assurance...

Optimize Your SQA Practice Using a Full Lifecycle Approach – Phase 1: Assess Your Current SQA Capabilities

This phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you assess and understand your current SQA practices as well as the...

Software Quality Assurance Current State Assessment Tool

Use this tool to determine which areas of the software development lifecycle you should focus on improving for quality assurance.

Software Quality Assurance Assessment Workbook

Use this template to document exercise outputs of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach.

Optimize Your SQA Practice Using a Full Lifecycle Approach – Phase 2: Define SQA Target State Processes

This phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you identify and define SQA processes and metrics needed to meet...
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