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Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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Read this Executive Brief to understand why service management Implementations often fail and why you should establish governance for service management.
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Use this template to document your service management initiation and governance plan.
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This template offers a summary report of a risk management program, including an overview of the program and major risks.
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In this decade digital video storage has emerged as a major challenge for local government, particularly for public security, law enforcement, and the courts. Cloud...
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This week's issue is a mirror of last week's adventures: two countries, two subjects, two stories. The first story explores Australia’s business and innovation, and the...
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Government as a platform (GaaP) is a strategy in which the government acts as a manager of a marketplace rather than a sole proprietor. Done effectively, this model...
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Cost-constrained organizations with modest virtual server infrastructures (under 30 VMs) are baulking at the cost of hyperconverged infrastructure. There are SMB HCI...
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Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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Data governance in the world of big data needs to adapt to how the data is used and its lifecycle, not the other way around. If governance is imposed in a heavy-handed...
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