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Industry Reference Architecture for Professional Associations

Leading organizations require a unified and validated view of business capabilities that aligns initiatives, investments, and strategy in order to compete in their industry.

Are You Ready for AI?

As organizations are turning to AI, the question typically arises: Where and how do we start? A good way to begin is to think about the potential benefits of the new...

Behind 5G

We’re about to start seeing the rollout of the first 5G wireless systems, starting with Verizon in four US markets and moving through multiple carriers worldwide over the...

IT/Cloud Demand Billing & Accounting Analyst

Use this role description template to create an Cloud Demand Billing & Accounting role for both on-premises and cloud environments.

Problematic IT Processes for General Medical and Surgical Hospitals – Manage Service Catalog, Disaster Recovery Planning, and Security Strategy

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare...

Problematic IT Processes for Elementary and Secondary Schools – Manage Service Catalog, Disaster Recovery Planning, and Business Continuity

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare...

Problematic IT Processes for Individual and Family Services – Business Process Controls & Internal Audit, Manage Service Catalog, and Organizational Change Management

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare...

Problematic IT Processes for Ambulatory Health Care Services – Service Management, Portfolio Management, and Performance Measurement

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare...

Problematic IT Processes for Accommodation and Food Services – Business Continuity, Disaster Recovery Planning, and Portfolio Management

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare...

Personal Health Information on the Blockchain: Rethinking the Electronic Health Record

Current electronic health record solutions are failing to keep pace with clinical need. Understand how blockchain can offer a potential solution, its implications for...
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