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DRP Vendor Evaluation Questionnaire Ask vendors to describe their DRP capabilities.
DRP Roadmap Tool Build a high-level roadmap to close gaps between current and desired DR capabilities.
DRP Incident Response Management Tool Track your step-by-step incident response plan in real time.
Severity Definitions and Escalation Rules Template Review severity definitions and escalation rules to determine when DR takes over from service management.
DRP Recap and Results Template Summarize and present key findings and recommendations from core DRP exercises and documents.
DRP Maturity Scorecard Assess the maturity of your IT disaster recovery plan and identify gaps.
Create a Right-Sized Disaster Recovery Plan – Phases 1-4 This storyboard will help you close the gap between your DR capabilities and service continuity requirements.
DRP Recovery Workflow Template Build your own current state and desired state DRP recovery workflow based on Info-Tech's template.
DRP Vendor Evaluation Tool Collect and track vendor responses to questions about their DRP capabilities.
Intelligent Swarming: Using Animal Behavior to Change Our Approach to Service Support Intelligent swarming takes a collaboration-based approach to service support, allowing mature service desks to break down silos once and for all, improve end-user...