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Low-tech attacks continue to reign supreme as the most effective vectors for breaching target organizations. Explore some of the lessons learned from one of the world’s...
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Microsoft has gone the Chromium route for the next generation of its web browser. What does it mean? Is this bright shiny new hot rod ready to take on its competition in...
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This fourth note in a series examining challenges that prevent higher-education clients from taking full advantage of their service desk software focuses on frustrations...
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Frustrated service desk managers in higher education often complain that automation features in their service desk software don’t work right. This fifth and final note in...
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Tool vendors love to promote research as part of the product marketing campaigns. While there can be valuable insights in their reports, a tool alone will not fix a...
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Software as a Service (SaaS) management tools will soon be table stakes for IT organizations in large enterprises. The current administrative overhead from each SaaS...
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Organizations with .net development practices use TFS for source code management. TFS could be the heart of your Agile and DevOps practices if you used all the features...
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Salesforce’s revenues maintained a torrid growth rate of 26% in the most recent quarter, placing the company on an annualized run rate of ~$15 billion! PaaS growth led...
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Print is often viewed as a utility, but it’s important enough that healthcare organizations should approach it strategically with dedicated printing solutions.
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Educational institutions are a sweet spot as valuable, yet vulnerable, targets for cybercrime. Taking time to prepare formally for responding to security incidents will...
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