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Service Desk Technician I

The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...

Systems Engineer

The Systems Engineer's role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions....

Webmaster

The Webmaster's role is to coordinate the planning, maintenance, and accessibility of Web site content in a way that ensures the consistency of the Web site's look and...

Anti-Virus Policy

The anti-virus policy provides a computing network that is virus-free; this policy provides instructions on measures that must be taken by company employees to help...

Desktop Move/Add/Change Policy

The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.

Document Retention Policy

The document retention policy ensures that copies of certain documents for legal, regulatory, and/or operations reasons are made, committing companies to good business...

Flowchart SOP Template (IT)

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Flowchart SOPs (Standard Operating Procedures) are best suited to procedures that...

Hierarchical SOP Template

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Utilize this template to help write a hierarchical-style SOP (Standard Operating...

Instant Messaging Usage and Security Policy

The instant messaging usage and security policy outlines the standards for the usage of, and security controls associated with, corporate instant messaging.

Equipment Loan Policy

The equipment loan policy provides rules for short-term and long-term use for employees within an organization. Equipment can be borrowed for travel or remote work, etc.
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