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Document Imaging Specialist

The Document Imaging Specialist's role is to perform production activities for supporting in-house document retention policies and procedures. This includes preparing...

Anti-Harassment Policy

The anti-harassment policy outlines the standards for preventing and dealing with harassment cases in the workplace.

Limited Personal Use of Network Resources Policy

The limited personal use of network resources policy outlines the standards for appropriate usage of corporate network resources.

Use Case and Test Case Matrix

QA testers rely on test cases that are both detailed and easy to follow in order to accomplish application testing successfully. Save time and effort by leveraging use...

E-Mail Archiving? Update the E-Mail Acceptable Use Policy

E-mail archiving adoption should trigger an evaluation of existing e-mail acceptable use policies. Enterprises should establish a clear, explicit understanding with...

Ten Common Myths about SOA

SOA is on the lips of every IT professional - from software testers to CIOs. Each one of these people believes in a myth about what SOA is and how it affects the company....

When and How to Get Competitive Proposals

The evaluation of competitive proposals takes time and effort. Use this process wisely. Understand when it is important to get competitive bids, when not to, and what...

Request for Quotation Template

Use this template to issue a Request for Quotation.

Annual Professional Development Plan

An annual performance development plan assigns specific tasks and goals to each employee. Use this template to get training commitments in writing to help actualize...

Building Rock-Solid Web-Based Customer Service

Web-based customer service is a critical component of customer service strategy that both private and public sector organizations and their customers rely on every day. A...
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