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Small Enterprise SituAction: A New CIO Prepares for M&A

Mergers and acquisitions are challenging for many IT leaders in small enterprises. Use Info-Tech’s resources to assist with appropriate due diligence and prepare for...

Small Enterprise SituAction: A CIO Assesses the Structure of the IT Team

Good IT leaders are supported by great IT teams. Take the opportunity to reassess the makeup and capabilities of the team.

Small Enterprise SituAction: Negotiating With Oracle

Contract negotiation with major vendors is always painful. Take a strategic approach to negotiating with Oracle on database and application licensing.

All Quiet on the Workfront

Workfront exemplifies the classical software paradigm of automating systematic, exacting tasks to free up users for creative work. Workfront is a resource management tool...

Citrix Rebrands XenServer to Citrix Hypervisor

Citrix Hypervisor version 8.0 has been released. Consider using it to run Citrix Virtual Apps and Desktops if you’re not already using XenServer.

Control Desk Continues to Woo Enterprise Clients

IBM has an attractive ITSM and ITAM roadmap for Control Desk. The BigFix divestiture, however, raises some pressing questions.

Samanage Wins Big in SolarWinds Acquisition

SolarWinds’ acquisition of Samanage presents a bright future for this product – assuming it isn’t starved of development budget.

VMO ROI Stakeholder Report Template

Use this report template to demonstrate your VMO ROI to leadership and stakeholders.

Product Backlog Playbook Template

The Product Backlog Playbook Template can be used to record and document the standards and definitions for your product backlog items, backlog tiers, and management...

Service Support Strategy Worksheet

This template will help you document the service support strategy as you work through the project blueprint.
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