Tools

Network Management Outsourcing Roadmap Tool

Keep track of the outsourcing process using the roadmap tool. This tool will help keep all stakeholders informed as to the current progress of the project, while also...

LIVE May 2018 Industry Roundtable Education

Industry Roundtable Education

Service Desk Performance Tracking Tool

The service desk is at the front line of IT services and is among the most process-intensive elements of any IT operation. Use this tool and template to assess IT service...

Project Stakeholder and Impact Assessment Tool

Use this tool to identify project stakeholders and the impact that the project will have on them, as well as the reaction you expect to receive from the stakeholders.

Network Modernization Roadmap

Use the Network Modernization Roadmap to record and organize your technology, people, and process tasks.

LIVE May 2018 Industry Roundtable Manufacturing

Industry Roundtable Manufacturing

Network Modernization Workbook

Use this tool to record your findings as you work through the exercises to modernize your network.

EA Service Planning Tool

Use this template to identify the EA services relevant to your organization and the define how those services will be accessed.

Service Desk Software TCO Comparison Tool

This Total Cost of Ownership (TCO) calculator is designed to aid decision makers in comparing the costs of traditional on-premise (installed) models and...

Where in the World Is My Digital Asset? Tool

Use this tool to help you measure the costs associated with a lack of findability, and put a dollar value return from improving your DAM.
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