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This printable handout can be used during a focus group activity to remind your staff of the drivers that contribute to employee engagement.
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Better data leads to better decisions. Use the Ticket and Call Quality Assessment Tool to check in on ticket and call quality quarterly and improve the quality of service...
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This tool guides organizations in evaluating the complexity of their IT environment, their operational maturity, and the perceived value of security architecture. It then...
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This tool will provide you with the means to determine your organization's current resources allocation to maintenance tasks, projects, and other tasks.
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Maturity Scorecard for Case Study: Practical, Right-Sized DRP
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Project Roadmap Tool for Case Study: Practical, Right-Sized DRP
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Teams and Contacts for Case Study: Practical, Right-Sized DRP
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Use this tool to build a role-based access control model for your organization. This tool also provides version control and metrics tabs to assist with long-term maintenance.
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Use this tool to document and prioritize the tasks required to complete and implement the role-based access control model.
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Use this tool to assess your current overall GIS maturity level and the percentage of completeness of individual processes.
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