Templates & Policies

Downtime Policy

This downtime policy helps create a baseline for what is considered acceptable or planned downtime of system and applications.

Administrative Rights Policy

The administrative rights policy grants access to individuals’ desktop, laptop, or other end-user devices within a company for those who are qualified and cleared to use...

DRP Test Schedule Worksheet

Disaster Recovery (DR) testing is an essential component of any comprehensive DR plan as testing is what ensures that the plan is appropriate, accurate, and contains no...

ERP Project Completion Checklist

Info-Tech's 21-step process for ERP selection and implementation projects helps IT leaders to prepare project plans, and get ready for future challenges.

Desktop Move/Add/Change Policy

The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.

Document Retention Policy

The document retention policy ensures that copies of certain documents for legal, regulatory, and/or operations reasons are made, committing companies to good business...

ERP Requirements Template for Business Unit Managers

IT leaders soliciting functional requirements from business unit managers should use this template to thoroughly document these needs.

Flowchart SOP Template (IT)

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Flowchart SOPs (Standard Operating Procedures) are best suited to procedures that...

Equipment Use Policy

The equipment use policy has been designed to inform employees/end users of best practices and policies to protect company-owned equipment and sensitive data stored on...

Hierarchical SOP Template

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Utilize this template to help write a hierarchical-style SOP (Standard Operating...
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