Storyboard

Optimize the Service Desk With a Shift Left Strategy – Phases 1-3

This storyboard will help you build a strategy to shift service support left to optimize your service desk operations and increase end-user satisfaction.

Optimize the Service Desk With a Shift Left Strategy – Phase 1: Prepare to Shift Left

This is phase 1 of the Optimize the Service Desk With a Shift Left Strategy blueprint.

Optimize the Service Desk With a Shift Left Strategy – Phase 2: Design Shift Left Model

This is phase 2 of the Optimize the Service Desk With a Shift Left Strategy blueprint.

Optimize the Service Desk With a Shift Left Strategy – Phase 3: Implement & Communicate

This is phase 3 of the Optimize the Service Desk With a Shift Left Strategy blueprint.

Prepare for Negotiations More Effectively Storyboard

This storyboard will help you understand the basic steps necessary to enter your negotiations with vendors from a position of strength through better preparation.

Prepare for Negotiations More Effectively – Phase 1: Before

This phase of the blueprint, Prepare for Negotiations More Effectively, will help you understand the 12 steps of preparing for a negotiation

Explore the Secrets of Workday Licensing – Phases 1-2

This storyboard will help you understand Workday licensing and purchase/renew a contract.

Explore the Secrets of Workday Licensing – Phase 1: Understand Workday

This phase of the blueprint will examine Workday's business model, the competitive environment, and what to know when conducting due diligence.

Explore the Secrets of Workday Licensing – Phase 2: Understand Licensing, Negotiate Commercial Terms, and Purchase

This phase of the blueprint will examine the different licensing options, the FSE formula and what terms and conditions to negotiate.

Assess Your Cybersecurity Insurance Policy – Phases 1-3

This blueprint will help you to prioritize the threats you need insurance coverage for, how much coverage is necessary for your organization, and which of your...
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