Operations

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Standardize the Service Desk – Phases 1-4 Use this project blueprint to build and improve essential service desk processes, including incident management, request fulfillment, and knowledge management.
Take Control of Cloud Costs on Microsoft Azure – Executive Brief Get a handle on cloud costs.
Service Cost Cheat Sheet for Azure Document cost factors by cloud service.
Take Control of Cloud Costs on Microsoft Azure Develop processes, procedures, and policies to effectively manage cloud costs.
Take Control of Cloud Costs on Microsoft Azure – Phases 1-4 Develop processes, procedures, and policies to effectively manage cloud costs.
Cloud Cost Management Policy Document your cloud cost management policies.
Take Control of Cloud Costs on AWS – Phases 1-4 Develop processes, procedures, and policies to effectively manage cloud costs.
Cloud Cost Management Capability Assessment Assess your organization's cloud cost management capabilities.
Cloud Cost Management Worksheet Document your cloud cost management processes and procedures.
Take Control of Cloud Costs on AWS – Executive Brief Get a handle on cloud costs.