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Understand key trends and differentiating features in the business continuity management (BCM) software marketspace to help you find the right fit.
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Understand what you get in a business continuity management software solution and review trends and leading vendors.
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Use this workbook to define use cases and requirements to guide your selection.
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A guide to help you focus on honing the organization’s ability to respond to, and maintain continuity during, a power outage.
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You have critical infrastructure and systems in a location that is prone to power outages. You must maintain service continuity and critical systems, whether it is an...
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Use flowcharts and checklists to create effective SOP documents.
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Use flowcharts and checklists to create effective SOP documents.
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With a new service desk tool coming in the following week, the organization wanted to formalize their service desk processes to ensure all requirements were met, and...
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Increasing complexity within the environment, with competing priorities within the organization, made it challenging to create an actionable DRP or even to know where to...
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Over the years, 16 groups had emerged within Olmsted Medical Center that provided IT service desk support to employees, visitors, and patients. Info-Tech Research Group...
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