Operations - Templates & Policies

Practical, Right-Sized DRP Case Study: Tabletop Planning Results

Tabletop Planning Results for Practical, Right-Sized DRP Case Study

Sample Change Management Checklist for Disaster Recovery

Use this checklist as a starting point for including DR considerations in change management.

Sample Project Intake Form Addendum for Disaster Recovery

This addendum can be used as a starting point for including DR considerations into project management.

DRP Summary Template

Create the DRP summary document that will become the focus of the DRP audit. This template will organize and centralize a summary of your DRP to help streamline the audit...

Availability Internal Service Level Agreement Template

Create the internal availability and reliability SLA by amalgamating the insights from the current and target analysis.

Service Catalog Internal Service Level Agreement Template

Create the internal service catalog SLA by amalgamating the insights from the current and target state analysis.

System Recovery Procedures Template

Use this template to document application or system recovery procedures required to support the DR Incident Response Plan.

Application Development Process – AppDev Example

Use flowcharts and checklists to create effective SOP documents.

DRP High-Level Process

Overview of Info-Tech's DRP development workflow.

Customer Journey Map

Use this template to develop a concrete understanding of the end user's experience with the service desk in order to improve service quality and meet customer goals.
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