Operations - Templates & Policies
Topics
Patch Management PolicyThe patch management policy outlines standard application maintenance and patch management practices and responsibilities for identifying and mitigating any system... |
|
IT Triage and Support PolicyUse this policy template to define and support triage and support operations. |
|
Remote Access PolicyThe remote access policy creates restrictions for connecting to a company’s internal network from external hosts via remote access technology or for utilizing the internet... |
|
Server Configuration PolicyThe server configuration policy establishes the standards, procedures, and restrictions for new servers being installed within the company. |
|
Administrative Rights PolicyThe administrative rights policy grants access to individuals’ desktop, laptop, or other end-user devices within a company for those who are qualified and cleared to use... |
|
Data Center Access PolicyThe data center access policy will outline the standards for regulating access to the company data center(s). |
|
Employee Termination Process Checklist – IT Security ExampleUse flowcharts and checklists to create effective SOP documents. |
|
Flowchart SOP Template (DRP)Flowcharts provide an at-a-glance view, ideal for disaster scenarios where pressure is high and rapid upward communication is critical. Similarly, flowcharts are also... |
|
Service Desk Standard Operating ProcedureThis template is designed to help service managers kick-start the standardization of service desk processes. |
|
DRP Project Charter TemplateDefine roles and responsibilities, project objectives, and key milestones. |
|
