|
The patch management policy outlines standard application maintenance and patch management practices and responsibilities for identifying and mitigating any system...
|
23
|
|
Use this policy template to define and support triage and support operations.
|
22
|
|
The remote access policy creates restrictions for connecting to a company’s internal network from external hosts via remote access technology or for utilizing the...
|
20
|
|
The server configuration policy establishes the standards, procedures, and restrictions for new servers being installed within the company.
|
16
|
|
The administrative rights policy grants access to individuals’ desktop, laptop, or other end-user devices within a company for those who are qualified and cleared to use...
|
13
|
|
The data center access policy will outline the standards for regulating access to the company data center(s).
|
10
|
|
Use flowcharts and checklists to create effective SOP documents.
|
8
|
|
Flowcharts provide an at-a-glance view, ideal for disaster scenarios where pressure is high and rapid upward communication is critical. Similarly, flowcharts are also...
|
7
|
|
This template is designed to help service managers kick-start the standardization of service desk processes.
|
6
|
|
Define roles and responsibilities, project objectives, and key milestones.
|
6
|
