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Has the ideal of IT/business alignment become the holy grail of IT leaders? The promise of IT/business alignment is to focus investment and activities, increase the value...
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This blueprint will help you implement a systems management solution to improve availability and visibility.
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Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.
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Well-developed processes are a critical component of systems management success. This template will help organizations ensure that their processes are effectively...
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Evaluate capabilities across several systems management disciplines to identify areas in need of improvement.
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Use this template alongside the Outsource Systems Management Project blueprint deck to draft an effective RFP that will ensure you have complete coverage of your...
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Use this tool to evaluate the present state of your infrastructure to facilitate your systems management optimization efforts. Identify current performance levels, key...
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Effective systems management can be a critical driver toward IT maturity. However, many organizations continue to collect data without any idea of what to do with it....
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Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook...
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This tool assesses base IT Operations processes prerequisites.
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